As a Business Analyst at SleepyCat, you’ll be the connective tissue between data and decisions. Your insights will shape how we optimize customer experience, invest in new product lines, and scale growth levers—from website funnels to operations, marketing, and beyond.
Location: Gurugram
Finance Controller
We’re looking for a talented Finance Controller to join our team at SleepyCat. If you have experience in D2C, e-commerce, or the mattress industry, we’d love to hear from you!
Customer Experience- Inbound Executive
As a key representative of our customer experience team, you will be the first point of contact for our customers, handling inbound queries with clarity, empathy, and efficiency. You’ll be responsible for resolving concerns, providing accurate information, and ensuring a seamless service experience across channels. While prior experience is a plus, we welcome freshers with strong communication skills, presence of mind, and a customer-first attitude. This role also offers exposure to CRM systems, service quality standards, and continuous learning in a fast-paced environment.