Department: Customer Experience

As a key representative of our customer experience team, you will be the first point of contact for our customers, handling inbound queries with clarity, empathy, and efficiency. You’ll be responsible for resolving concerns, providing accurate information, and ensuring a seamless service experience across channels. While prior experience is a plus, we welcome freshers with strong communication skills, presence of mind, and a customer-first attitude. This role also offers exposure to CRM systems, service quality standards, and continuous learning in a fast-paced environment.