No trial policy is applicable on the accessories.
A replacement will be accepted only if incase there is damage or defect to the product during delivery. Please ensure you keep the original box incase of a replacement.
In case of receivingĀ a damaged productĀ please inform our customer service team withinĀ 3 daysĀ of product delivery by calling us onĀ +91 85880 52247 or send us an email toĀ [email protected]
If there are any cancellations or size changes after dispatch of the order, a fee for logistics will be charged to the customer depending on the product and case at hand.
All SleepyCat accessories come with 1 year limited warranty (2 year in case of SleepyCat Memory foam pillow) which begins at the date of purchase. It covers manufacturing defects only, resulting from defective material or workmanship in the product you have purchased.
Memory Foam Pillow
You can machine wash the cover on a warm cycle. DO NOT wash the foam. Bending the pillow or its corners in any circumstance is not recommended and might damage the foam. Always protect the pillow from water and other liquids.
Cloud Pillow
Can be machine washed separately with warm or cold water on a gentle cycle. Use low heat and tumble dry. Can be dry cleaned. Do not Iron. Push all four corners towards the centre from time to time to maintain the plush of the pillow.
Cuddle Pillow
Can be machine washed separately with warm or cold water on a gentle cycle. Use low heat and tumble dry. Can be dry cleaned. Do not Iron. Use with a cover to keep clean for longer periods
Protector
Hand or machine wash the cover with warm or cold water on a gentle cycle. Use low heat and tumble dry. Do NOT iron, bleach or dry clean.
Fitted Bedsheet
Can be machine washed separately with warm or cold water on a gentle cycle. Use low heat and tumble dry. Can be dry cleaned. Can be ironed on low heat.
Comforter
Can be machine washed separately with warm or cold water on a gentle cycle. Use low heat and tumble dry. Can be dry cleaned. Do not Iron. Can be used with a cover, corners have loops to keep the comforter in place inside a cover
Pillow case
Can be machine washed separately with warm or cold water on a gentle cycle. Use low heat and tumble dry. Can be dry cleaned. Can be Ironed on low heat.
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