SleepyCat Ohayo Bed – Refunds and Returns

Refunds and Returns

Ohayo bed is a non-returnable product. However, replacement within 7 days is applicable in the following cases:
- Product is damaged
- Manufacturing defect
- Incomplete bed base or missing parts
- Incorrect product received
The 7-day replacement window starts from the date of product delivery as confirmed by our logistics team or courier partners.
Please send 2 images – one of the damaged part and one showing the entire product – to help us assess the reason for replacement.
The replacement product must be returned in original packaging and condition, with all tags, peripherals, freebies, and accessories intact.
SleepyCat’s Easy Replacement Policy is hassle-free. Once validated, we will arrange a pickup. Just ensure timely sharing of the required product images.
Items cannot be replaced for any reason other than:
- Damage
- Manufacturing defect
- Expired product
- Incorrect product
For other exclusions, refer to the product-wise returns policy.
If you receive a damaged product, inform our customer support within 3 days of delivery by calling +91 85880 52247 or emailing info@sleepycat.in.

The Ohayo bed base comes with a 6-month warranty covering:
- Deformation of wood
- Cracks or joint issues arising from joinery

Damages from use beyond the product's intended purpose.
Normal wear and tear during product usage.
Issues from seasonal climate variations, such as:
- Contraction and expansion of hardwood
- Natural splits and joint openings (warranty limited to 6 months)
Natural wood characteristics are not considered defects.

Keep the bed away from direct sunlight to avoid fading.
Avoid placing hot items like candles, irons, or hot utensils directly on the bed surface.
Use a slightly damp, soft cloth to clean. Avoid rough rags or heavy pressure to prevent scratches.
In case of spills, blot instead of wiping to protect the polish.
Keep away from damp walls to prevent moisture damage. If moisture is present, wipe promptly with a soft, dry, lint-free cloth.
Pro Tip: Mix a mild solution of water and dishwashing soap. Dip a soft cloth, wring it out, and wipe gently. Do not saturate the wood. Rinse the cloth often.