SleeyCat Pet bed – Trial/Returns

Trial / Returns

• Pet Bed is a non-returnable product.
• No trial policy is applicable on the Pet Bed.
• If there are any cancellations after dispatch of the order, a logistics fee will be charged to the customer depending on the product and case at hand.

Warranty

Both Original and Orthopaedic Pet Beds come with a 1-year limited warranty starting from the date of purchase. The warranty covers only manufacturing defects resulting from defective material or workmanship.

If you receive a damaged product, please inform our customer service team within 3 days of delivery by calling +91 85880 52247 or emailing info@sleepycat.in.

To initiate a warranty claim, please provide:

• A brief description of the alleged defect.
• Proof of purchase (receipt or confirmation email).
• A photo documenting the alleged defect.

If there are any cancellations or size changes after dispatch, a logistics fee will apply depending on the situation.

The warranty does not cover

• Pet beds purchased or acquired used, resold, gifted, or not in possession of the original owner.
• Pet beds purchased from a non-authorized SleepyCat distributor.

Care Instructions

Pet Bed Original

• Hand or machine wash the cover in warm or cold water on a gentle cycle.
• Tumble dry on low heat.
• Do NOT iron or bleach. Dry cleaning is allowed.
• Do NOT wash the inner bag of foam and polyfill.
• Always protect the inner bag from water and other liquids.

Pet Bed Orthopaedic

• Hand or machine wash the cover in warm or cold water on a gentle cycle.
• Tumble dry on low heat.
• Do NOT iron or bleach. Dry cleaning is allowed.
• Do NOT wash the foam.
• Avoid bending the foam or corners as it may cause damage.
• Always protect the foam from water and other liquids.