Frequently Asked Questions

No uncompression is required for the SleepyCat Memory Foam pillows, be it Standard or Contour (CoolTEC™ and SoftTouch). As for the, Cloud and Cuddle pillows, they can take upto 12 hours to uncompress. We suggest you to fluff the pillows by pressing the corners to the center and straighten them to allow air to pass through during the process of uncompressing.

You can machine wash the SleepyCat Cloud, Cuddle and Slim pillows on a gentle cycle. To wahs the hybrid pillow, remove the memory foam insert and toss the microfibre casing for a light wash. As for our Memory Foam Pillows - Standard and Contour (CoolTEC™ and SoftTouch), you can simply remove the cover and give it for a quick clean in the machine.

Opt for pillow covers sized 18'×28" for our Cloud and Standard Memory Foam (CoolTEC™ and SoftTouch) Pillows. For SleepyCat Cuddle Pillow, the cover size is 20"×52".

For sure! Just go to the respective pillow page and add additional covers as add-ons to your cart to buy more covers.

Unfortunately, no. We only custom sizes for our mattresses. You can get our Cloud, Slim, Hybrid in standard and president sizes. Our Standard Memory Foam pillows (CoolTEC™ and SoftTouch) are avilable in standard, president and contour sizes.

Yep, all kinds of sleepers can use our pillows. However, if you have a specific need, you might want to compare our pillows to find out which one suits you better.

Yes. Since, it's a 4-foot long support pillow, you can use it as a pregnancy pillow too.

Once the product is picked up, the refund will be issued. It can take up to 3-5 working days for the refund to show in your account.

For cancellation requests, you will need to drop in an email to us at info@sleepycat.in. Please mention the reason for cancellation in your mail and we promise our team will look into the matter as soon as possible. In case your order has been shipped, any cancellation requests will not be fulfilled. If there are size changes or other changes in the order after the it is in transit, a fee for the logistics will be charged to you depending upon the product, the location and the case at hand.

We try our best to deliver within 7-10 working days, ensuring your order reaches you as fast as it can. However, you need additional expedition, we will have to ship your order by air, which will cost extra depending on your location and the product in question.

Our delivery timelines are entirely dependent on the products and the shipping pincodes. For most pin codes, delivery can take up to 7-10 days. For customised mattress, deliveries can take longer (we will notify you of the timeline). For regular orders, you can also check estimated delivery times on our product page by entering your pin code.

Nope. Shipping is absolutely free! You only have to pay extra in case of special requests e.g., delivery via airmail.

No. You cannot two coupons or offers for a single order. You can only use one coupon code or offer at the the time of checkout.

Don't worry. Sometimes, issues like these arrive at the payment getaway due to technical glitches. Rest assured, your money is safe! Kindly reach out to our support team via info@sleepycat.in with the payment value, order number (if any) and other details and we shall definitely solve the matter for you.

Sadly, no. We do not offer COD, but rest assured, all our online payment modes are quick, easy and hassle-free!

Yes! You simply have to choose your desired bank's no cost EMI offer on the checkout screen, and then enter your card details. Click here to know more.

Yes, you can. In fact, we offer very flexible EMI options of 3 to 24 months.

Yes! All our prices are inclusive of GST and all other applicable taxes.

No, the mattress cannot be rolled back once its been uncompressed.

Upto 250 kgs of weight can be easily handled by our mattresses and bed base.

Sorry, we do not offer extra covers with our mattress. However, you want to buy a spare one, you can contact us directly and we'll send it out to you. Charge will apply.

Yes, it is! Learn more about it here.

We've made unboxing a lot of fun! Once you're done with that though, 90% of your SleepyCat mattress would take its shape and can be used right away if you want. However, if you want to use at its 100%, wait an additional 24-48 hours for the mattress to fully expand. Please note - If you have chosen the Hybrid Latex model, please wait up to 48-72 hours before using it.

If the mattress you want to buy has a "Custom" option under the size selection option, it means you can select a custom size. In this case, we can customise your SleepyCat mattress as per your required length and width. However, we do not offer customisations when it comes to the height. Here's what you have to do to place a custom size mattress order: 1. Go to your chosen mattress page and select category marked "CUSTOM". 2. Add your desired Length and Width in inches. 3. Choose the quantity of mattresses you require in that order and press "Add to Cart". Please note - the 10o-Nights Free Trial is not applicable on custom sizes. Customisation is not available on accessories.

We do not have physical outlets open in any location currently.

Among all our variants, the Original and the Hybrid Latex mattresses are relatively firmer mattresses with orthopaedic support. If you prefer a more plush feel that doesn't compromise on support, the SleepyCat Ultima is a must have.

Yes, you can. We suggest a mild detergent hand wash cover whenever it needs cleaning. For more information, you can take a look at our 'Care' section here.

We got you! Click here to find out the best mattress that our experts recommend for you. We assure you, you will get the best sleep of your life if go by their recommendation.

We believe that the best mattress for you is a matter of personal choice. It'll be wise if you let our experts handle that question as they'll be able to guide you better. Click here for more.

Though both are excellent for sleep, they serve different purposes. Open Cell Memory Foam offers pressure-relieving qualities along with motion isolation so you can sleep undisturbed. On the other hand, Hybrid Latex has head to toe support baked into it, offering 5-zone support that target the different pressure points of your body to offer complete relief. You can Click here for an in-depth comparison between the two.

All of our mattresses come with a 10-year warranty. That said, the duration of their lifespan depends on how well you maintain your mattress. We suggest changing your mattress every 8-10 years for hygiene issues.

Let us explain. Once you purchase your SleepyCat mattress, we want you to try it out for 100 nights. Sleep on it and find out how you feel. If you're not happy with the purchase, you can return it and get a full refund from us. Bear in mind that this policy is not applicable on custom-sized mattresses, baby mattresses, and accessories.You can refer to our policy for more details.

Unfortunately, no. SleepyCat accessories and pilows cannot be returned. If you want to know more, you can click here.

The 100 Nights Free Trial policy can only be availed when the mattress is purchased via the SleepyCat website, unless explicitly mentioned on any other marketplace.

In keeping with our philosophy, we've simplified the returns process just for you. Just fill this form and our team will contact you on how to proceed further.

Since putting the mattress in the box requires compression, you don't have to worry about packing it. We will arrange a reverse pick up for you from our end.

The SleepyCat warranty covers manufacturing defects only, which may arise from defective material or workmanship. For more information, please go through our warranty section for each product here.

Ordering from our website as compared to other websites and platforms is very different. For starters, when you order directly from SleepyCat means, you get access to our friendly customer care team, which can lead to faster resolutions in case of issues. Also, if you purchase from us, you can place custom orders, which is not possible on other platforms. Moreover, whatever you purchase through other channels, that will only have their promotional offers. Lastly and most importantly, you can avail the 100 nights free trial only through orders placed on SleepyCat's website.

You'll find our Ohayo in King and Queen Size, built to fit King (84ｘ77ｘ13) and Queen (84ｘ65ｘ13) Mattresses respectively.

Yes, you can! The headboard comes with a removable cover that can be machine washed.

The Ohayo comes with a detachable headboard that's chic and acts as a backrest for you.

Very, very strong! It's engineered to not squeak or creak, and can handle up to 250 kg of weight.

Our Ohayo comes in a gorgeous sleek hardwood in a Walnut finish. It can accentuate any bedroom, effortlessly.

Yes, the soft Cotton Muslin Throw will be softer after every wash.

As many as you'd like! The Muslin Throw is built to last, so you can just pack it in the cotton bag and toss it in the machine for a wash, as often as you'd like.

Without the bag, the Muslin Throw weighs 520 g.

Absolutely not, the Muslin Throw is easy to care for. There wont' be any bleeding of colours. Rest easy.

The Muslin Throw is made for afternoon naps and to cuddle in without any worries. You can use it in your bed, or even on the sofa while you're lounging. It's your personal throw, to relax and be yourself in.

Here's what you need in a Pet Bed — 1. Soft, but scratch resistant fabric that's durable 2. Easy to clean because when you've got pets, messes are unavoidable 3. Something that keeps odours and bugs away 4. The right size for your pet to rest comfortably

As much as you enjoy spending some snooze time with your furry best friend, pets can be quite shifty while sleeping — this may cause broken sleep for the both of you. With a Pet Bed, you can make sure that your pet gets just-the-right support, along with a good 16-20 hours, while you get your solid 8 hours!

Yes! The Velour Knitted fabric can withstand scratching and play! It's also water resistant and machine washable, so you can toss the cover in the wash if you feel like it could use a clean.

For most cats, and dogs like the Chihuahua or the Beagle, a Medium sized Pet Bed is best. For dogs such as the Siberian Husky or a Laborador Retriever, you can go for a Large sized Pet Bed. Got a Doberman or a Boxer instead? Then the Extra Large Pet Bed is your pick. If you're still confused, feel free to reach out to our Customer Experience team for help!

While the Original Pet Bed is more contouring, because of the mix of shredded foam and polyfill, the Orthopaedic Pet Bed is more supportive because of the Premium High Density Foam. The Original is perfect for young pets, while the Orthopaedic helps provide relief to senior pets and pets with special needs.

Our Reversible Comforter is made to keep your snug and cosy, while our Weighted Blanket can de-stress you and reduce anxiety, with Deep Pressure Therapy. It depends on what you're looking for, some comforting me-time, or a de-stressing nap. Bottom line though? You'll always wake up feeling better with SleepyCat.

The fill of the Weighted Blanket is why the Weighted Blanket is not machine washable. In case of any spills, just use a damp cloth and wipe it off gently. You can also dry clean or hand wash it if you'd like, but you should never machine wash it.

The Cotton Sateen fabric we use with our Weighted Blanket is extremely breathable and soft, so it allows air to pass and you never feel too hot.

Working on the principle of Deep Pressure Therapy, the Weighted Blanket stimulates all your pressure points, giving you the feeling of a gentle hug. This gentle hug helps reduce the stress hormone (Cortisol) and increase the happy hormone (Serotonin).

The premium high density glass beads that we use, are completely safe. They're made to be shatterproof, so you can rest easy about them breaking. We use micro glass beads that are safely enveloped within the cotton layers. It's the best kind of fill so that they weight gets distributed evenly too!

Our Reversible Comforter is made to keep your snug and cosy, while our Weighted Blanket can de-stress you and reduce anxiety, with Deep Pressure Therapy. It depends on what you're looking for, some comforting me-time, or a de-stressing nap. Bottom line though? You'll always wake up feeling better with SleepyCat.

All the hues of our Reversible Comforter are fade-resistant so they'll always stay fresh, wash after wash. All you need to keep in mind is avoid using harsh detergents.

Simply put, moisture wicking means the fabric dries quickly. Its engineered to pull moisture, including sweat away from you, so you can stay dry, fresh and cool. Plus, it's highly breathable.

Besides being cruelty-free, the Microfibre fill is also dense, giving you a soft, dreamy plush feel. It's also moisture wicking and much easier to care for.

"Our Reversible Comforter is made to be all-season and lightweight, with its ultrasoft touch and light microfibre fill, it can keep you warm, without giving you nightsweats. It's best suited for temperatures between 18°C to 24°C. If you live somewhere that can get very cold, it comes with loops so you can slip it right in to your duvet cover, to help you keep warmer.

Besides being cruelty-free, the Microfibre fill is also dense, giving you a soft, dreamy plush feel. It's also moisture wicking and much easier to care for.

Made to be luxuriosly smooth, the Luxe Modal Fabric feels like a dream against your skin. It's easily washable so you don't need to worry about dust either.

The Cloud Pillow is good for all kinds of sleepers. Front, back, side, or any other sleeping position you prefer.

With a discrete zipper, you get to adjust the height of the pillow. Zipping it open allows the fill to spread out, making it softer. While zipping it shut means the pillow can be more supportive. Almost miraculously, the Cloud Pillow can go from soft to supportive in a matter of moments.

Incredibly, seriously, dreamy soft.

Side sleepers can have a tough time feeling supported, a Cuddle Pillow offers the support you need. Plus, studies by the National Library of Medicine show that hugs keep anxiety at bay. Just as our Cuddle pillow does, soothing you through stressful nights.

The neutral spine position, is your spine's favourite position. It's the position where your head and neck are aligned, and where they're both under the least amount of stress. What does that mean for you? You don't wake up with any aches or tensions in the morning.

Besides being cruelty-free, the Microfibre fill is also dense, giving you a soft, dreamy plush feel. It's also moisture wicking and much easier to care for.

Made to be luxuriously smooth, the Luxe Modal Fabric feels like a dream against your skin. It's easily washable so you don't need to worry about dust either.

Yes! Our Cuddle Pillow is great for to-be mothers and helps them find the perfect sleeping position and stay comfy.

The Contour Pillow is crafted in a way to have dual loft options, so you can choose your comfort. The higher loft keeps the neck and spine aligned for side sleepers while the lower loft perfectly cradles the shoulders and the neck for back sleepers.

The Contour Pillow is made to hyperextend your neck. What this means it enables your neck muscles to stretch, and provide relief so you can fully relax.

The neutral spine position, is your spine's favourite position. It's the position where your head and neck are aligned, and where they're both under the least amount of stress. What does that mean for you? You don't wake up with any aches or tensions in the morning.

The Memory foam Pillow offers your neutral spine support, by keeping your head and neck aligned through the night. It's also great for side sleepers. The Contour Pillow on the other hand is orthopaedic, with dual loft options and especially great for relieving pressure in your neck.

Our SoftTouch Bamboo Fibre Fabric is natural, making it anti-microbial and hypoallergenic too. It's also moisture wicking, smooth as can be and seriously soft.

The Contour Pillow is crafted in a way to have dual loft options, so you can choose your comfort. The higher loft keeps the neck and spine aligned for side sleepers while the lower loft perfectly cradles the shoulders and the neck for back sleepers.

The Contour Pillow is made to hyperextend your neck. What this means it enables your neck muscles to stretch, and provide relief so you can fully relax.

The neutral spine position, is your spine's favourite position. It's the position where your head and neck are aligned, and where they're both under the least amount of stress. What does that mean for you? You don't wake up with any aches or tensions in the morning.

The Memory foam Pillow offers your neutral spine support, by keeping your head and neck aligned through the night. It's also great for side sleepers. The Contour Pillow on the other hand is orthopaedic, with dual loft options and especially great for relieving pressure in your neck.

Made from cold yarn, a man-made fabric, the CoolTEC™ Fabric uses Thermo-control technology to draw heat away from you and keep you approximately 4° cooler. It's been engineered specifically for a controlled, and precise feel, as opposed to natural fabrics that can't be controlled. It's within the DNA of the fabric to be cool, so you'll be sleeping cool life long too. It doesn't pill and is highly durable too, it's allergen-free since it's got a high elastic density.

The Hybrid Pillow is engineered to hit right the sweet spot, since it's a blend of both — the firmness of Memory foam and softness of Virgin Microfibre Fill.

Yes, you can! If you'd like your pillow to be simply soft, all you need to do is remove the Memory foam insert and zip it back.

The Hybrid Pillow is good for all kinds of sleepers. Front, back, side, or any other sleeping position you prefer.

The Hybrid Pillow is medium soft, the Memory foam insert offers some amount firmness, while the surrounding Virgin Microfibre fill offers softness. This way you get all the support you need, and some bonus luxurious softness.

Caring for the Hybrid Pillow is incredibly easy. All you have to do is unzip, remove the Memory foam insert and then throw the rest of the pillow is for a wash. Washing the pillow along with the Memory foam insert will lead to the pillow being damaged.

The neutral spine position, is your spine's favourite position. It's the position where your head and neck are aligned, and where they're both under the least amount of stress. What does that mean for you? You don't wake up with any aches or tensions in the morning.

You absolutely can. If one Slim Pillow isn't enough for you, go for two. More pillows for all, we say!

Made to be luxuriously smooth, the Luxe Modal Fabric feels like a dream against your skin. It's easily washable so you don't need to worry about dust either.

The Slim Pillow is made especially for sleepers who prefer thin (or in other words, slim) pillows. Its low lofted design keeps you supported without elevating your head.

The Slim Pillow is made for when you'd actually like to sleep without a thick pillow. Like the name suggests, this pillow is slim and made for front and back sleepers offering support by filling the gap between your mattress and your neck. This way, you can sleep in the position you'd like, without hurting your neck.

Extra thickness in a mattress, offers extra support for you depending on your weight. If you, or your partner is over 80 kg, you need an 10 inch mattress. If you or your partner weighs between 60 to 80 kg, then a 8 inch mattress should be good for you. If the both of you weigh less than 60 kg, you need a 6 inch mattress.

As opposed to gel memory foam, Open-cell memory foam is full of tiny holes inside its foam walls. It allows air to pass through it, making it more cushioning and breathable.

Yes, our SoftTouch Bamboo Fibre Fabric is natural, making it anti-microbial and hypoallergenic too. It's also moisture wicking, smooth as can be and seriously soft.

The 5 differentiated zones at the base layer that work to offer relief to each zone from head to toe. Providing precise support to those joints, this part of the mattress offers the most amount of support and makes it durable.

The Hybrid Latex is the perfect blend of responsive firmness and no-sink feel from the latex, and cushioning softness from the Open-cell memory foam. Made for a firm feel, the 5-zone base, offers orthopaedic support, and pressure relief. The structure of the mattress gives your joints the support they need, making it an orthopaedic one.

The Original takes about 48-hours to expand fully, although this doesn't mean you can't use it before that. Go on, give it a whirl!

Extra thickness in a mattress, offers extra support for you depending on your weight. If you, or your partner is over 80 kg, you need an 10 inch mattress. If you or your partner weighs between 60 to 80 kg, then a 8 inch mattress should be good for you. If the both of you weigh less than 60 kg, you need a 6 inch mattress.

Open-cell memory foam is full of tiny holes inside its foam walls. It allows air to pass through it, making it more cushioning and breathable.

Yes, our SoftTouch Bamboo Fibre Fabric is natural, making it anti-microbial. It's also moisture wicking and extremely breathable so you always feel fresh, smooth as can be and seriously soft.

If the reason you ended up on this page is because you're confused about what kind of mattress you should purchase, then the Original is perfect for you. Made to suit most sleepers, the Original is the perfect balance of support and comfort. The Open-cell memory foam offers contouring comfort, while the High Density Base Layer offers support. Comfortably priced, without any compromises on quality, it's the perfect mattress for you.

The Ultima takes about 48-hours to expand fully, although this doesn't mean you can't use it before that. Go on, give it a whirl!

Extra thickness in a mattress, offers extra support for you depending on your weight. If you, or your partner is over 80 kg, you need an 10 inch mattress. If you or your partner weighs between 60 to 80 kg, then a 8 inch mattress should be good for you. If the both of you weigh less than 60 kg, you need a 6 inch mattress.

The CoolTEC™ Fabric with its thermo-control technology is made to keep you approximately 4° cooler which helps keeping night sweats at bay. The fabric however can't replace your air conditioner. Using an air conditioner will come down to what temperature you like to sleep at.

Made from cold yarn, a man-made fabric, the CoolTEC™ Fabric uses Thermo-control technology to draw heat away from you and keep you approximately 4° cooler. It's been engineered specifically for a controlled, and precise feel, as opposed to natural fabrics that can't be controlled. It's within the DNA of the fabric to be cool, so you'll be sleeping cool regardless of how old your mattress is. It doesn't pill and is highly durable too, it's allergen-free since it's got a high elastic density.

"Different parts of your body require varying support. With the Ultima's support waves, you get India's first mattress with DeepTouch™ Pressure Technology. The waves are what allow the Ultima to be completely contouring, ensuring that different parts of the body receive different levels of support, which ultimately maintains a neutral spine position.